These Terms & Conditions govern your access to and use of the 365com platform, including all gaming, betting, financial, and support services made available to players in Pakistan and internationally. Please read this document carefully before registering or placing any bet or wager on 365com.
Key Points Summary
These cards summarise the most important rules. They do not replace the full Terms below — please read the complete document for all obligations and rights.
The 365com platform is strictly for users aged 21 and above. Age is verified during KYC. Underage accounts are permanently closed and all associated winnings are forfeited without exception.
Each player may hold only one registered account on 365com. Duplicate accounts are prohibited and will result in permanent suspension of all accounts involved and forfeiture of any associated funds.
All players must complete identity verification (KYC) before withdrawing funds. 365com reserves the right to request identity documents at any stage of account activity to comply with anti-money laundering standards.
All bonuses, free spins, and promotional credits are subject to specific wagering requirements and time limits. Bonus abuse, including multi-accounting to claim multiple bonuses, results in immediate account closure.
Collusion, match-fixing, use of automated betting systems, and any form of fraudulent activity are strictly prohibited. 365com actively monitors all accounts and will void bets and close accounts where abuse is detected.
365com provides self-exclusion, deposit limits, and session time controls. Players experiencing gambling-related harm may request immediate account restrictions via the 24/7 live chat support team.
By accessing, registering on, or using the 365com platform (available at https://365com.club and any associated mobile-optimised interfaces), you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you (the "Player") and 365com (the "Company," "we," "us," or "our").
If you do not agree with any provision of these Terms, you must not register an account, deposit funds, or use any product or service offered on the 365com platform. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.
These Terms should be read alongside the 365com Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the overall agreement between you and 365com.
Important: By clicking "Register," "Sign Up," or completing the account registration process on 365com, you are confirming acceptance of all Terms & Conditions stated in this document. Acceptance is mandatory and cannot be partial.
The 365com platform is strictly restricted to individuals who are 21 years of age or older. This is a firm and non-negotiable requirement. By registering, you represent and warrant that you are at least 21 years of age. 365com actively enforces age verification through its Know Your Customer (KYC) process, and any account found to belong to a user under the age of 21 will be immediately and permanently closed. All funds held in an underage account, including any winnings, will be forfeited in full.
It is the sole responsibility of each player to ensure that use of the 365com platform is lawful in their jurisdiction of residence. 365com makes no representation that access to its services is legal in all geographic locations. Players must satisfy themselves independently as to the legality of participation before registering or depositing funds.
Each individual player is permitted to hold only one registered account on 365com. Registration of multiple accounts by the same individual — whether under the same or different names, email addresses, payment methods, or device identifiers — is strictly prohibited. Where 365com identifies duplicate accounts, all accounts will be permanently suspended and any associated balances, including winnings, will be voided.
When registering an account, you must provide accurate, complete, and truthful information, including your full legal name, date of birth, residential address, and contact details. You are required to keep this information current. Providing false or misleading registration information constitutes a material breach of these Terms and will result in account suspension.
KYC Notice: 365com reserves the right to request identity verification documents — including a government-issued photo ID and proof of address — at any point during a player's account lifecycle, including at the time of registration, before any withdrawal is processed, or during routine compliance reviews.
You are solely responsible for maintaining the confidentiality of your 365com account credentials, including your username and password. You must not share your account access with any third party for any reason. 365com will not be liable for any losses arising from unauthorised account access resulting from your failure to keep credentials secure.
If you suspect that your 365com account has been accessed without your authorisation, you must notify the 365com support team immediately via live chat or by writing to [email protected]. 365com will take reasonable steps to investigate and secure the account upon receipt of such a report.
All bets, deposits, and transactions carried out from your 365com account are deemed to have been made by the registered account holder. You accept responsibility for all activity that occurs under your account credentials. If your account remains inactive (no login, deposit, or wagering activity) for a continuous period of twelve (12) months, 365com reserves the right to classify the account as dormant and may apply an inactivity fee as set out in the current fee schedule, which is available from the support team on request.
Funds deposited by players to their 365com accounts are held in accounts segregated from 365com's operational capital. This segregation is maintained to protect player funds in the ordinary course of operations. However, 365com does not guarantee that player funds are fully ring-fenced in all insolvency scenarios, and players should not deposit funds they cannot afford to lose.
365com currently accepts deposits and processes withdrawals via the following methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, standard inter-bank transfers, and supported cryptocurrency networks. The availability of specific payment methods may vary and is subject to change. Minimum and maximum deposit and withdrawal limits apply per method and are displayed in the cashier section of your account.
Deposits via JazzCash and EasyPaisa are typically credited to your 365com PKR balance within sixty (60) seconds of a successful transaction. Bank transfer deposits may take one to three business days depending on the originating bank. 365com does not charge fees on standard PKR deposits, though your payment provider may impose their own transaction charges.
Withdrawal requests are subject to successful completion of KYC verification. Withdrawal requests to major Pakistani banks, including HBL, UBL, and Meezan Bank, are processed within one business day in most standard cases. 365com reserves the right to conduct additional verification checks before processing withdrawal requests, particularly where the withdrawal amount is significant or where account activity warrants review.
The primary operating currency of 365com for Pakistani players is Pakistani Rupee (PKR). All account balances, bets, winnings, and bonus amounts are denominated and processed in PKR unless otherwise stated at the time of a specific transaction.
365com reserves the right to refuse or delay any deposit or withdrawal transaction where there is a reasonable basis to suspect fraudulent activity, money laundering, or a breach of these Terms. In such cases, 365com may request additional documentation before proceeding.
Withdrawal Requirement: All deposits must be wagered at least once before a withdrawal request will be processed. This requirement exists to comply with standard anti-money laundering controls and is separate from any bonus wagering requirements that may apply.
All bonuses, promotional credits, free spins, cashback offers, and reload incentives offered by 365com are subject to specific terms, including wagering requirements, minimum odds restrictions, game contribution percentages, and expiry deadlines. The specific terms applicable to each promotion are displayed at the point of offer. It is the player's responsibility to read and understand these terms before claiming any bonus.
Bonus funds credited to your 365com account must be wagered a specified number of times before they or any winnings derived from them may be withdrawn. The applicable wagering multiplier is stated on each individual promotion. Wagering requirements must be met within the stated validity period; bonuses that expire before being fully wagered will be removed from the account without compensation.
365com strictly prohibits bonus abuse in all forms. This includes, but is not limited to: registering multiple accounts to claim welcome bonuses more than once; exploiting technical errors or pricing mistakes to generate artificially guaranteed returns; using bonus funds in a manner designed to meet wagering requirements with minimal risk; and coordinating with other players to abuse promotional structures. Where 365com detects bonus abuse, it reserves the right to void all associated bonuses and winnings, close the account, and withhold any remaining balance pending investigation.
365com reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time without prior notice. Changes will not affect bonuses already credited to player accounts in good faith prior to the modification, except where ongoing abuse has been identified.
All bets placed on the 365com platform are subject to acceptance by 365com. A bet is not confirmed until you receive an explicit on-screen confirmation with a unique bet reference number. 365com reserves the right to decline or void any bet at its absolute discretion, including bets placed on events with obvious pricing errors, system errors, or where the integrity of the event is in question.
Bets on cricket and other sports markets are governed by the specific sport rules published in the 365com sportsbook. In the event of a match being abandoned, postponed, or declared void by the relevant governing body, bets will be settled in accordance with the applicable sport rules. PSL (Pakistan Super League), international Test matches, T20 World Cup, Asia Cup, and bilateral series involving Pakistan are all covered under these rules.
Live in-play betting markets update in real time throughout the course of an event. 365com does not guarantee continuous availability of live markets and reserves the right to suspend in-play betting on any event at any time. Bets accepted before a market suspension are valid and will be settled according to the applicable rules.
All casino games, including slots, live dealer games, and instant games offered on 365com, use certified random number generators (RNGs) or real physical equipment in the case of live casino streams. Game outcomes are determined independently of any player action beyond the game mechanics themselves. 365com does not influence the outcome of any game.
In the event that a bet is accepted at an obviously erroneous price due to a technical or human error, 365com reserves the right to void the bet and refund the stake. Deliberately placing bets on known pricing errors constitutes an abuse of the platform and is a violation of these Terms.
The following conduct is strictly prohibited on the 365com platform. Engaging in any of the following activities constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of balances, and may result in referral to relevant law enforcement authorities:
Enforcement: 365com employs active fraud detection and account monitoring across all products. Accounts found to be in breach of prohibited conduct rules will be closed without prior notice, and any balance held in such accounts may be retained by 365com pending investigation and recovery of any costs incurred.
All content on the 365com platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of 365com or its content suppliers and is protected by applicable international copyright and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 365com platform solely for personal, non-commercial gaming and betting purposes. You may not reproduce, modify, distribute, transmit, display, publish, sell, license, create derivative works from, or otherwise exploit any content from the 365com platform without the express prior written consent of 365com.
The 365com name, logo, and all related product and service names, design marks, and slogans are trademarks of the Company. Nothing in these Terms grants any right or licence to use such marks without the prior written approval of 365com.
To the fullest extent permitted by applicable law, 365com, its directors, employees, agents, and technology providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the 365com platform or any of its services.
In particular, 365com accepts no liability for:
The aggregate liability of 365com to any player under these Terms, regardless of cause of action, shall not exceed the total net deposits made by that player to 365com in the ninety (90) days immediately preceding the event giving rise to the claim.
Disclaimer: 365com provides its platform on an "as is" and "as available" basis. No warranty, express or implied, is made regarding the uninterrupted or error-free operation of the platform, or the fitness of the platform for any particular purpose.
365com is firmly committed to promoting responsible gaming practices across its entire platform. Gambling is intended as a form of entertainment. It involves real money and carries inherent financial risk. The Company strongly encourages all players to gamble within their means and to make use of the responsible gaming tools available on the platform.
The following responsible gaming controls are available to all registered players directly through the account settings dashboard:
The 365com platform is strictly for users aged 21 and above. Age verification is conducted as a mandatory step of the KYC process. If at any point 365com has reason to believe that a player may be under the age of 21, the account will be suspended pending verification, and all activity on the account will be frozen during this period.
For additional responsible gaming guidance and support resources, please visit the 365com Responsible Gaming page.
365com reserves the right to suspend, restrict, or permanently close any player account at its absolute discretion, with or without prior notice, in any of the following circumstances:
Upon account closure, any remaining balance of legitimate funds (i.e., funds not subject to forfeiture under these Terms) will be returned to the player via their last verified payment method, subject to successful completion of any outstanding KYC requirements.
365com reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 365com will endeavour to provide reasonable advance notice to affected players via email or an on-platform notification. However, it is the responsibility of each player to review these Terms periodically to remain informed of any changes.
The most current version of these Terms will always be available at https://365com.club/terms-conditions. The "Last Updated" date at the top of this document reflects when the most recent revision was made. Continued use of the 365com platform following the posting of revised Terms constitutes your acceptance of the revised Terms in full.
These Terms & Conditions are governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction under which 365com holds its operating authorisation. Any dispute arising out of or in connection with these Terms that cannot be resolved informally between the player and 365com shall be subject to the exclusive jurisdiction of the courts or arbitral bodies of the applicable regulatory jurisdiction.
Before initiating any formal dispute process, players are required to first submit a complaint to 365com via the support team at [email protected]. 365com will acknowledge all formal complaints within five (5) business days and endeavour to resolve them within twenty-eight (28) calendar days. Where a complaint cannot be resolved between the parties, the player may escalate the matter to the relevant regulatory dispute resolution body applicable under 365com's operating licence.
If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact the 365com support team through the following channels:
Response times via live chat are typically immediate during staffed hours. Email responses are provided within four (4) hours during standard business hours and within twenty-four (24) hours at all other times.
Note: For responsible gaming requests, including self-exclusion, deposit limit reductions, and account cooling-off, please contact the support team directly via live chat for the fastest response. These requests are treated as high priority and are actioned immediately upon confirmation.
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